AVIATION SALES AND
CALL CENTRE MANAGEMENT
AVIATION SALES MANAGEMENT
Whether you’re looking to increase contribution from offline markets or develop a new market entirely; Pearl Yield provides clients with flexibility and can tailor make aviation services to fit any budget.
Each of our partner brands enjoys the economic benefits of shared overheads of physical infrastructure and IT, whilst having their own separate sales and marketing teams to grow their businesses.
OUR SERVICES INCLUDE
​
-
Marketing & PR
-
Financial reconciliation
-
Trade sales
-
Legal
-
Reservations and ticketing
-
Presence at exhibitions
​
-
Cargo representation
-
Sales performance
-
Reporting
-
Passenger refunds
-
Group bookings
-
Passengers’ enquiries
CALL CENTRE MANAGEMENT
Our call center services are based on superior product and industry knowledge garnered over the years of experience that we possess in the travel & airlines industry.
We provide a reliable, efficient, and cost-effective call center service with highly trained and technically competent agents to provide your customers with world-class customer support.
OUR SERVICES INCLUDE
-
Answering inbound calls
-
Processing bookings
-
Handling customer complaints
-
Making outbound calls
​
-
Schedule change calls
-
Managing the customer email
-
Reporting on customer feedback
​
